Crashes Every Time

This app has so much potential; too bad it simply DOES. NOT. WORK. Everytime I try to compress something, it crashes after a certain period of time. It is extremely frustrating. I remember the first time I tried it and it worked - I was so happy and thought, "that was $15 well spent". But ever since, it has not worked on a single project that I created. It crashes every time. I want my money back.

ChemTeacher2012 about Explain Everything Compressor